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Cloud Support Engineer

  • £35000 - £45000 per annum

Our client a leading Cloud Hosting provider based in Hertfordshire are rapidly growing and looking for experienced Cloud Support Engineers to join their Operational team. You will work alongside VCP certified Engineers supporting a variety of clients managed cloud services hosted in data centres across the South East. This client is a big believer in personal development for their Engineers, you will get relevant courses fully paid for e.g. VCP or JNCIA.

The Job

  • Your working day will be 9am-5pm five days a week.
  • Our client is looking for both 1st and 2nd line Cloud Engineers
  • The Cloud Engineers have overall responsibility for the delivery of technical projects, including delivery of new technical services and provisioning of customer services.
  • You will also take an active role in delivery of the Service Desk where customers interact by phone, email and a web portal.
  • This person is also an escalation point for technical issues arising from the 24/7 service desk.

Key Responsibilities

  • Manage and participate in problem management at 2nd/3rd line escalation.
  • Be an authority for the change management process.
  • Engage with 3rd party support suppliers to ensure OLA's that underpin customer SLA's are maintained.
  • Ensure customer technical documentation is maintained.
  • Manage scheduled maintenance tasks.
  • Manage technical risks to customer platforms.
  • Involvement in the planning and provisioning of new services.
  • Prepare & present migration plans to senior staff
  • Ensure the systems are running at peak performance levels and are maintaining a high level of availability.

Key Skills

  • Experience supporting Microsoft Server or Linux OS
  • Proven track record in delivering IT solutions within a Managed Service environment
  • Experience delivering and building virtualised platforms
  • Experience supporting shared storage infrastructure
  • Experience with scripting languages (PowerShell, Perl, PHP, VBScript etc.)
  • Experience supporting backup technologies
  • Experience working with ITIL based service desk

Desirable Skills

  • Experience with vCloud Director & vSphere
  • VMware Certified
  • Experience supporting databases (MS SQL server, MySQL, Oracle or other)
  • Understanding of DoS/DDoS attacks and mitigation techniques
  • Experience of supporting an enterprise monitoring and alerting platform
  • Experience of designing and maintaining disaster recovery solutions

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Cloud Infrastructure Engineer

  • £45000 - £60000 per annum

Our Reading based client, a company with 26 years worth of experience within their respective industry is seeking a Cloud Infrastructure Engineer to join their rapidly expanding team. This opportunity will allow the successful candidate to deliver technical solutions and support to their clients allowing them to utilise their Cloud technology.

This opportunity will allow you to demonstrate your experience with implementing Cloud-based solutions, migrating workloads to the cloud and your ability to connect and manage hybrid Cloud environments. Your knowledge of Microsoft's solutions, technologies and products will be utilised when working in diverse client environments.

Technical Requirements

  • Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
  • Deep technical experience in infrastructure design including private and public cloud, networking, virtualization, identity, security and storage.
  • Understanding of how to build resilient multi-site architectures.
  • Experience with Windows, Linux and OSS technologies.
  • Experience with configuration management and automation technologies such as PowerShell DSC, Chef, ARM Templates, and Puppet.
  • Experience with deploying and managing the infrastructure for databases such as SQL Server, Oracle, Maria, Cassandra
  • Working knowledge with AGILE development, SCRUM and Application Lifecycle Management (ALM) with one or more of the following programming languages: PowerShell, Bash, .NET, C , Java, JSON, PHP, Perl, Python, Ruby on Rails

Required Certifications

MCSE Cloud Platform and Infrastructure, MCSA Cloud Platform Solutions Associate, MCSA Linux on Azure Solutions Associate, AWS Certified Solution Architect.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Cloud Infrastructure Engineer

  • £55000 - £70000 per annum 12% Bonus

Our client, a global leader and Pioneer for nearly four decades within their market are looking for a Cloud Infrastructure Engineer to join their Cloud & Infrastructure team supporting their migration onto the cloud.

They're looking for an experienced infrastructure engineer with an in depth understanding of cloud services, mainly AWS. This opportunity will require and allow you to utilise your experience with overseeing infrastructure hosted by VMware, AWS and additional cloud platforms. The successful candidate will play a pivotal part in the adoption and transformation to the cloud, whilst supporting the migration to virtual machine in VSphere to AWS or additional cloud platforms. The versatility in this role will require experience working with project teams delivering engineering and operational support.

Required Knowledge and skills:

  • Technical expertise in VMWare vSphere 6.x
  • Expert technical expertise in Storage systems management - NetApp
  • Experience engineering and managing fiber channel SAN environments
  • Strong Linux infrastructure background and hands on exposure to Cloud and automation technologies.
  • Automation experience leveraging tools such as Puppet, Ansible, Salt, or SCCM
  • Professional scripting experience with languages such as PowerShell, Python, and BASH
  • Vendor certifications from VMware, Red Hat, and NetApp are a plus
  • A proficiency in Linux systems administration and server configuration (e.g. CentOS/RHEL)

Desirable Knowledge and Skills:

  • Ansible, CloudFormation or Chef
  • OpenShift
  • ITIL Certifications - Foundation & Service Operations
  • Knowledge / experience of GCP, Azure
  • Server Capacity Management
  • Any Cloud certifications
  • Confluence / SharePoint
  • Hyper-converged platforms such as Nutanix

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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