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Cloud Engineer - Hertfordshire - £70k

jk2908CE_1535564693
£50000 - £70000 per annum
UK

Managing this Role

Josh Keeley

Manager - Cyber Specialist 0207 759 7878

With six years’ experience as an IT engineer within the Royal Marines, Josh has a strong network of ex-services CTI analysts and CCTIM qualified managers. Bringing sound technical knowledge and in-depth market expertise, Josh works with consultancies, defence, MSSPs and TIPs; from rapidly-growing start-ups to established global enterprises.

 

Roles recruited: CTI analysts, CCTIM managers

Seniority: Junior-Senior

Job Type: Permanent

Geographical coverage: London

Market: Cyber threat intelligence, TIP’s and Professional Services

Cloud Engineer - Hertfordshire - £40k-£70k

Our client a leading Cloud Hosting provider based in Hertfordshire are rapidly growing and looking for experienced support engineers to join their Operational team. You will work alongside VCP certified Engineers supporting a variety of clients managed cloud services hosted in data centres across the South East. This client is a big believer in personal development for their Engineers, you will get relevant courses fully paid for e.g. VCP or JNCIA.

The Job

  • The Cloud Engineers have overall responsibility for the delivery of technical projects, including delivery of new technical services and provisioning of customer services.
  • You will also take an active role in delivery of the Service Desk where customers interact by phone, email and a web portal.
  • This person is also an escalation point for technical issues arising from the 24/7 service desk.
  • This person must be able to mentor less experienced staff, be calm in a crisis, meticulously organised and thrive under pressure.

Key Responsibilities

  • Manage and participate in problem management at 2nd/3rd line escalation.
  • Be an authority for the change management process.
  • Engage with 3rd party support suppliers to ensure OLA's that underpin customer SLA's are maintained.
  • Ensure customer technical documentation is maintained.
  • Manage scheduled maintenance tasks.
  • Manage technical risks to customer platforms.
  • Involvement in the planning and provisioning of new services.
  • Prepare & present migration plans to senior staff for approval
  • Ensure the systems are running at peak performance levels and are maintaining a high level of availability.
  • Provide training and support on internal systems.

Key Skills

  • Experience supporting Microsoft Server or Linux OS
  • Proven track record in delivering IT solutions within a Managed Service environment
  • Experience delivering and building virtualised platforms
  • Experience supporting shared storage infrastructure
  • Experience with scripting languages (PowerShell, Perl, PHP, VBScript etc.)
  • Experience supporting backup technologies
  • Experience working with ITIL based service desk

Desirable Skills

  • Experience with vCloud Director & vSphere
  • VMware Certified
  • Experience supporting databases (MS SQL server, MySQL, Oracle or other)
  • Understanding of DoS/DDoS attacks and mitigation techniques
  • Experience of supporting an enterprise monitoring and alerting platform
  • Experience of designing and maintaining disaster recovery solutions

To work for a leading private virtual cloud business based in Hertfordshire, give us a call on 02077597878 or email josh.keeley@blackthorntrace.com

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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