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Cyber Service Delivery Manager

25/10/19_1572010919
£60000 - £65000 per annum

We are looking for an experienced cyber professional to manage the relationship between our clients security function and their clients. You will be required to understand the MDR process and understand the client's needs by carrying out security reviews. You will liaise with the SOC and MDR team to ensure the process is a well-oiled machine and seek out areas of improvement and remediation.

The role

  • Understand the clients needs and relevant risk to their business
  • Ensure existing contracts are being supported
  • Head up monthly security reviews involving security analytics, performance metrics, SLA's and new improvements
  • Dissecting security trends and business risks
  • Relationship management
  • Create and manage service improvement plans where appropriate (CSIP)
  • Dealing with client issues and complaints should any arise
  • 3rd party management
  • Manage the transition of new services into support with deliverables

Experience

  • You will have deep knowledge of the following SIEM, EDR, Vulnerability Intelligence and Behavioural Analytics
  • CompTIA Security accredited or equivalent experience
  • ITIL v3 foundation level qualified or with demonstrable industry experience
  • Understanding of the cyber kill chain
  • Excellent understanding of Service Management processes

This is a great opportunity for you to utilise your security experience and step into a client facing role. Whilst learning more about the MDR function and client relationships.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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