Systems Engineer


Managing this Role

George Pickering

Senior Consultant 020 7759 7878

George is an experienced senior consultant at Blackthorn trace who has many years' experience recruiting within the Infrastructure & Support space. George is an expert at building great relationships with both his candidates and clients and has a passion for new technology trends and is always in the loop with the latest industry news. 

System Administrator | London £40,000 - £45,000

My client is currently looking for an experienced System Administrator. Here you will be joining a team of support Consultants and aiding their customers by investigating issues they are experiencing. You will be working within a fast-paced SaaS solutions environment by ensuring the continued growth of the company.

Key Responsibilities:

  • Investigate reported technical issues
  • SQL Server support
  • SQL Queries
  • User Administration & Support
  • Document and describe development changes on the nature of the issues.
  • Support procedures and SLAs are always adhered to.
  • Handle difficult situations and use your resilience and resourcefulness to find solutions.
  • Monitor and prioritise requests.
  • Implement a methodology where quality underpins every internal or external interaction.
  • Clearly and concisely communicate with both customers and the 1st line support team.

Skills and Requirements:

  • SQL Server Databases experience
  • SQL Server support experience
  • Office 365 | Microsoft Excel understanding
  • Prior experience in using software support tools such as Zendesk
  • 4 years' experience in a similar role
  • Critical thinker & fast learner
  • Excellent at multitasking and problem-solving.

Blackthorn Trace, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.